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FAQ

The questions we get asked

[CHECK] Written from what we'd expect — correct any answer that isn't how you actually work.

Am I tied into a contract?

No. It's month to month with 30 days' notice, in writing or a text. That's the whole thing.

How soon will I see anything?

Your Google profile changes within days. A website takes two to four weeks depending on how quickly we get your photos. Ads bring enquiries in the first month.

Is the ad spend included?

No. You pay Google directly and you set the budget. We manage it, and we never take a percentage.

Who owns my website?

You do. The domain, the site and every account stays in your name. If you leave, you take it with you.

Do I have to do anything?

Send us photos of your work now and then, and answer the phone when an enquiry comes in. That's it.

What if it doesn't work?

You'll know, because the monthly report says so in plain English. If we can't turn it round we'll tell you before you ask, and you can give notice.

Do you work with my type of business?

Mostly trades, salons, garages, shops and small services across West Yorkshire. If you sell to local people, it works.

Can I change package later?

Any month, up or down. Most people start on Starter and move to Busy once the enquiries pick up.

Will I get someone on the phone?

Yes, on 07359 778699, Mon to Fri, 9am to 6pm. Same person every time, not a ticket number.

[CHECK] Is there a setup fee?

Confirm this one — whether month one costs more, and whether the prices include VAT.