Stop forgetting to
ask for reviews.
Every finished job triggers a text or email asking for a review. You do nothing. The reviews turn up, and so does the work that follows them.
Set it up once, then leave it.
These four come as standard. The plans differ in how many, how often and where.
Asked every time
The request goes out after the job, while they still remember you and the work is fresh.
Nothing for you to do
No chasing, no awkward conversation on the doorstep, no forgetting the ones who would have said yes.
You hear the bad ones first
Unhappy customers get routed to you before they go public, so you get a chance to put it right.
A report you can read
How many were asked, how many left one, and what they said. Plain English, once a month.
Pick the one that fits.
Most people start on Standard. Chasing once more roughly doubles what comes back.
Swipe the table sideways to compare.
| Starter£95a month | Standard£175a month | Serious£295a month | |
|---|---|---|---|
| Setup | £150 | £150 | Included |
| Requests sent | Text or email after each job | Text and email, chased twice | Text and email, chased twice |
| Requests a month | Up to 50 | Up to 200 | Unlimited |
| Platforms | Google, Facebook, Checkatrade | Google, Facebook, Checkatrade | |
| Unhappy customers | Flagged to you | Flagged to you first, before they post | Flagged to you first, before they post |
| Replies written for you | — | Yes | Yes |
| Reviews shown on your website | — | Yes | Yes |
Setup is £150 on Starter and Standard, included on Serious. Thirty days notice, no long tie-in. Monthly report and catch-up call on every plan.
Not sure which one?
Book a free 30 minute call. We’ll look at your profile as it stands and tell you what’s actually holding it back.
Why reviews decide who gets the call
Most customers are happy to leave one. They just never get asked at the right moment, and the moment passes fast.
Reviews move you up the map
Google weighs how many reviews you have and how recent they are when it decides which three businesses go in the map pack. Both matter, and the recent ones matter more than people expect.
- Volume and recency both feed local ranking
- Ten reviews from last year beats none
- Ten from last month beats both
They decide it, not just find it
Getting seen is only half of it. Reviews are the last thing somebody reads before they choose between you and the next business down the list.
- People read reviews before they ring
- A four-something average reads as honest
- Silence looks worse than one bad review answered well
Asking at the wrong moment gets you nothing
The day of the job is when they actually mean it. Leave it a week and they have moved on, however pleased they were at the time.
- Same-day requests get answered far more often
- One polite chase brings back the ones who meant to
- Asking by text and email beats either on its own
A bad review is not the disaster you think
One poor review among good ones makes the rest believable. What costs you work is leaving it sat there with no reply.
- A calm reply is read by everyone who comes after
- Perfect scores make people suspicious
- Hearing about it first means you can fix it
Ask every customer, every time, and the rest takes care of itself.